The primary mission of this article is to guide therapists away from software like Skype and Facetime by providing appropriate options that are similarly easy to access and use (i.e. We see no obviously superior free online therapy software application, but we can see how for different practices one option may be clearly superior to the others.Īnd lastly, some links to help you find these options (once again, in alphabetical order): Conclusions About Free Online Therapy Software After signing up, a VSee staff member contacts you to sign the Business Associate Agreement with them. VSee Clinic has a waiting room and the ability to use it with the classic VSee software that you and the client download, or you can use it from inside your web browser. VSee has been building up their VSee Clinic offering for some time now - they’ve come a long way since the days of just producing VSee Messenger. VSee ClinicĪfter a COVID-created hiatus, VSee Clinic is back with a free tier for solo providers. Note: getting more than one client on a Vidhealth call requires upgrading to a paid account.Įxecuting a Business Associate Agreement requires emailing the company, as explained on their HIPAA compliance page. Vidhealth is no exception to that, but it seems to perform well as it works to manage the extra load. This is significant because all of the free options on this page work in a way that has a harder time the more people are in a call. In testing Vidhealth, we discovered its ability to provide a clear connection with multiple clients was better than its competitors. There is also an upgrade option to be able to do sessions with more than one client. They now charge a fee for group practices. VidHealth came into being in response to the COVID-19 pandemic, and immediately started offering free service for one-to-one video sessions. There is also a fee to perform calls with more than one client.Įxecuting a Business Associate Agreement with is a part of the initial setup process. We have verified that no special process is required. They state that the free version is for solo and small practices, and larger clinics can pay for a version with a lot more bells and whistles. His story, and the one described on their website, is that arose out of a grant-funded project to fill a gap in telehealth software services at the university where was born. Long ago, Roy had a lovely conversation with Dylan Turner at in which Roy asked a lot of pointed questions for which Dylan had satisfactory answers. Learn more about Hushmail for Healthcare and get 15% off for life. Hushmail is highly trusted, affordable, includes secure web forms that accept e-signatures, and has earned a recommendation from us for use by mental health professionals. Roy says: Hushmail is one of several secure email options that serves health care practitioners like us. Wondering why this is here? See our sponsorship policy for details. Who is offering our readers 15% off for life! Our free, informative articles are brought to you by Hushmail, So I’ll just list what each company says about the subject and what you need to do to get that BAA executed with them: What products are on our list for review? Colleagues of mine, I give you (in alphabetical order):įree Online Therapy Software With All the HIPAA Fixin’s? How?Įach product on our list has its own reasons for being willing to do a HIPAA BAA for no cost. Pass muster when we do an informal, non-rigorous but still much-deeper-than-just-reading-the-website audit/review of the software’s security and of the company’s attitude towards both security and the usefulness of their product(s) to mental health clinicians.įriendly reminder: HIPAA compliance is a process not a product - so we at PCT don’t refer to products as “HIPAA compliant ” rather, we say HIPAA-secure.Provide a Business Associate Agreement to health care customers for the free version of the software.In this article, we will review and compare online therapy software options that: The most obvious and concrete need is to execute a HIPAA Business Associate Agreement with that company (not sure what that is? See our article, What Is a HIPAA Business Associate?→) There are a large number of things we need for our HIPAA compliance when we get a company’s software involved in our therapy services. First: What Do We Need From Our Software? And VSee has resurfaced with a free offering again! We have a newcomer to the stage: Vidhealth.
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